o 我能留言給他嗎?
May I leave him a message?
o 我能幫您留言給他嗎?
May I take a message?
＝ Could I tell him who is calling?
＝ Would you like to leave a message?
o 我今天晚一點再打來。
I will call again later today.
o 知道了！
I see.
＝ I got it!
o 好的！
Okay
＝ Sure
＝ Certainly
＝ 100% sure.
o 請問他幾點回來?
What time do you expect his back?
＝ When will he come back?
o 你知道他何時會開完會嗎?
Do you know when he will be out of his meeting?
o 讓我查看一下他今天的行程表。
Let me check his schedule for the day.
o 你可以告訴他我有打電話來?
Could you tell him that I called?
o 他大約一小時後回辦公室。
He will be back in office about an hour.
o 他沒有專線，請撥總機。
He doesn’t have a direct line, please try our switchboard/operator.
o 我想如果您能留言或試著今天下午晚一點再打過來，會比較好。
I think that it would be better if you leave a message or try to call back this late afternoon.
o 他有你的行動電話號碼嗎?
Does he have your mobile number (＝cell phone number)?
o 讓我重複你的訊息，確認無誤。
Let me repeat your message, just to confirm.
o 您的意思是指貴公司可以接受付款條件，對嗎？
What are you saying is that you cab accept the payment term. Is that right?
o 我最好將它寫下。
I’d better write it down.
o 湯瑪斯先生，我可以寄一封簡訊給羅斯，但是很抱歉我無法保證他能夠及時收到。
Mr. Thomas, I can send Ross a message, but I am sorry that there’s no guarantee that he’ll get it in time.
o 我一定會轉告他的。
I will be sure to pass the message to him.
o 你聽得到嗎?
Hello, can you hear me?
o 電話通訊不良，我再重撥。
We have a bad connection. Let me call you back.
o 不好意思，電話有雜音，請再說一次好嗎？
Excuse me, there is some noise on the line. Could you repeat that, please?
o 聽起來似乎你很沮喪，能告訴我發生什麼事嗎？
You seem upset. Do you want to tell me what’s wrong?
o 陳先生，這聽起來很急，是嗎？
This sounds urgent, Mr. Chen. Is it?
o 艾爾比女士，讓我為您解決問題。我將打電話給本公司的工程師確認一、兩件事情，然後馬上回電給您。
Mrs. Elbe, let me save you the trouble. I will give our engineer a call and check one or two things. I’ll call you right back.
o 假如你需要協助，請讓我知道。
If you need any help, just let me know.
o 讓我試著總結我們今天的談話內容。
Let me just try and summarize where we’ve got to.
o 感謝您的協助！
Thank you very much for your kind assistance.
o 我希望能夠協助您，但是這已經超乎我的專業領域，所以我已經安排專家與您聯繫。
I’d like to be able to help, but it’s outside my professional area, so I’ve arranged for expert to contact you.
o 很抱歉造成您的不便。
I do apologize for any inconvenience this might have caused you.
摘自五南文化事業機構出版《商用英文：最佳商務往來溝通藝術》
(http://www.dajiyuan.com)
